Support
Questions? Call 408-713-0778 or email info@hankinstech.com.
Need help right now?
Call: 408-713-0778
Email: info@hankinstech.com
Troubleshooting checklist
- Restart your router (power off 10 seconds, then power on).
- Check power to any indoor/outdoor equipment.
- Try a wired connection to confirm Wi‑Fi vs. internet.
- If using fixed wireless, verify the outdoor radio has clear line-of-sight and hasn’t been moved.
Availability requests
If you submitted an address on the homepage, we’ll reach out as soon as possible. For urgent requests, call us.